FAQ's

All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 3-5 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 10-15 business days of your order date. This may be a little longer for international delivery.

* DELIVERY TIME= Processing Time + Shipping Time
* These shipping times are estimates, not guarantees

If you want the order to arrive in time, please order it at least 1-2 weeks before the moment you need it to arrive.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. Please keep this in mind when receiving deliveries.

Yes. FREE shipping on all orders to the US.

You can change your address before the item is shipped by contacting us.

Unfortunately, no. Currently we are not offering International shipping.

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange (Items must be returned in unused condition within 7 days of the delivery date).

Refunds for items returned within 7 days of the delivery date will be credited in the same form as the original payment type. The original shipping costs will be subtracted from the refund amount. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method.